Help & FAQ

MuTax auto-selects the correct form. Salaried individuals with single house property use ITR-1. Those with capital gains or multiple properties use ITR-2. Small business/freelancers use ITR-4 (presumptive). The Form Selector engine handles this automatically.

The New Regime (default since FY 2023-24) has lower slab rates but eliminates most deductions (80C, 80D, HRA, etc.). The Old Regime has higher rates but allows deductions. Use the Regime Comparison page to see which is better for you.

Yes. MuTax runs on Microsoft Azure cloud with strong encryption across the entire data pipeline — in transit and at rest — and PAN, Aadhaar, and bank details get an additional layer of protection. Your PAN and Aadhaar are masked before any AI model sees your data, and your data is never sold, shared, or used to train models. You can delete all your uploaded documents at any time from Settings (DPDP Act 2023).

At minimum: Form 16 (salaried) or P&L statement (business). Ideally also: AIS/TIS from e-Filing portal, bank statements, capital gains statements, and investment proofs (80C, 80D, NPS). Upload them in the Upload page.

Log in to incometax.gov.in → My Account → e-File → Select ITR form → Choose 'Upload JSON' option → Upload the generated file → Verify & Submit. You'll need to e-verify using Aadhaar OTP, net banking, or DSC.

AIS (Annual Information Statement) reconciliation compares income and TDS data reported to the IT department with what you've computed. Mismatches can lead to notices — fixing them before filing is important.